Agreement
ctr_00371. Appointment. Shabnam Sharma is employed as Customer support associate at Chennai for a fixed term from 2026-08-17 to 2027-08-17.
2. Wages. Monthly gross wages are ₹19,500. Basic pay and dearness allowance make up at least 50% of wages, as the Code on Wages requires.
3. Parity. Hours of work, wages, allowances and statutory benefits are the same as for a permanent employee doing the same work.
4. Statutory benefits. EPF, ESI (where wages are within the ceiling), Tamil Nadu professional tax and labour welfare fund are deducted and deposited by Raftaar Quick Commerce Pvt Ltd.
5. Gratuity. Payable pro-rata on completion of the term, provided the contract has run for at least one year.
6. Leave. Earned leave accrues at one day for every 20 days worked, plus 9 paid public holidays under the Tamil Nadu Shops & Establishments Act, 1947.